Your stay with us, from start to finish, is our priority. That journey doesn't begin when you reach our country house hotel, it begins here. When you book your stay directly on our official website we are entirely committed to ensuring you'll be guaranteed:
The lowest rate possible for your stay.
The greatest variety of package options.
Access to our dedicated reservations specialists to help with your booking.
Access to the best service throughout your stay.
If you find a lower qualifying rate within 24 hours of making your reservation, please contact us directly with details of your search results and we will automatically match the lower rate*.
What to do:
If you find a price lower on another website that is bookable on line, within 24 hours of your reservation being confirmed at The Montagu Arms Hotel, just simply take a screen shot of the page and send it to our team at firstname.lastname@example.org, detailing your name, contact details and reservation number.
The screen shot must include the following information:
Website operator and url
Start and end dates of stay
Price, type of accommodation and terms and conditions of the booking
It must be available to be booked on the dates requested
The lowest rate guarantee applies within 24 hours of your reservation being confirmed.
The details supplied where the lower rate has been seen must comply with the same conditions (terms and conditions of the sale of the room, type of room, inclusions, guest numbers, start and end dates). Applies to online bookings only.
If the request is correct and the difference verified by the Revenue Manager, you will receive a communication from The Montagu Arms Hotel confirming your new rate.
*The guarantee of the best online price will only be applied to private customer reservations, not with special rates or other rates that are the result of special circumstances, such as package breaks, flash sales, holiday let accommodation rates, special offer conference bookings or weddings.
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